Improving the Quality of Service of Etisalat Nigeria
Journal Title: International Journal for Research in Applied Science and Engineering Technology (IJRASET) - Year 2014, Vol 2, Issue 8
Abstract
Quality of service is a vital performance indicator that is used in determining the efficiency of an industry in terms of services rendered. Delivering excellent service is a winning strategy. Quality service sustains customers' confidence and is essential for a competitive advantage. In telecommunication system, accessibility, retainability and connection (voice) quality are three major factors used in evaluating quality of service of an operator. Etisalat , as one of the leading telecommunication industry in Nigeria, it is expected that maximum satisfaction be derived by their customers in regards to any service(s) paid for. This paper has therefore aimed at suggesting on how to improve on the quality of services rendered by Etisalat Nigeria.
Authors and Affiliations
Okonba B. J. , Iroegbu C.
A Survey on Data Privacy and Security in Internet of Things
The Internet of Things (IoT) is the use of intelligently connected devices and systems to use and manage data collected by embedded sensors and actuators in devices. The internet of things allows devices to be controlle...
Performance of RC Frame With and Without Bracing Pushover Analysis
Now a days an earthquakes are more affected on concrete structures have been severely damaged or collapsed. So there is a need of to evaluate the seismic adequacy. We can’t avoid the future earthquakes but we can manage...
Design and Implementation of a Dual Axis Solar Tracking System
Population of the world is getting increased rapidly day by day and the demand for energy is increasing appropriately. During the recent decades, the main sources of energy such as the Oil and coal are expected to end u...
3-Dimensional Sterling Conception for System Security
Apart from being liable to social engineering attacks, text primarily based secrets are either weak-and-memorable or secure-but-difficult-to-remember If the password is machine generated it's mostly sophisticated for us...
XML Entity Architecture for Efficient Software Integration
This paper proposed xml entities based architectural implementation to improve integration between multiple third party vendor software systems with incompatible xml schema. The xml entity architecture implementation sh...