The development and testing of a hierarchical model for the evaluation of on-line libraries quality (LibEval)
Journal Title: Romanian Journal of Human - Computer Interaction - Year 2011, Vol 4, Issue 1
Abstract
The purpose of this study is to identify the dimensions of on-line libraries quality, and to develop a reliable and valid measurement instrument (LibEval). After a brief literature review, we present the research model and the development and testing methodology used. The model is specified as a second-order factor (on-line library quality) with five dimensions that are modeled as first-order factors (interface quality, system quality, information quality, service quality, and context). The model is rigurously tested using empirical data and the results support the research model. Finally, the utility of the proposed model is discussed for implications, limitations and future research.
Authors and Affiliations
Alexandru Balog
Keywords
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