Improving the Quality of Service of Etisalat Nigeria
Journal Title: International Journal for Research in Applied Science and Engineering Technology (IJRASET) - Year 2014, Vol 2, Issue 8
Abstract
Quality of service is a vital performance indicator that is used in determining the efficiency of an industry in terms of services rendered. Delivering excellent service is a winning strategy. Quality service sustains customers' confidence and is essential for a competitive advantage. In telecommunication system, accessibility, retainability and connection (voice) quality are three major factors used in evaluating quality of service of an operator. Etisalat , as one of the leading telecommunication industry in Nigeria, it is expected that maximum satisfaction be derived by their customers in regards to any service(s) paid for. This paper has therefore aimed at suggesting on how to improve on the quality of services rendered by Etisalat Nigeria.
Authors and Affiliations
Okonba B. J. , Iroegbu C.
Numerical Modeling and Comparative Analysis with Experimental Study of Four Stoke CI Engine using Preheated Neem Bio Diesel
Compression ignition engines are used in many areas to support the logistical activities associated with industry. Diesel powered locomotives and heavy-duty trucks move unprocessed commodities, chemicals, intermediate m...
Colour Image Compression and Performance Analysis Using EZW, SPIHT, and EBCOT
With advancement of technology and large-scale use of computers in almost every field it becomes necessary to compress images for storing large amount of data in less space. Image compression is a data compression techn...
Unsteady MHD Free Convective Chemically Absorption Fluid Past an Impulsively Accelerated Plate with Thermal Radiation
A theoretical study on free convective heat and mass transfer flow of an electrically conducting incompressible viscous fluid past an impulsively accelerated permeable plate embedded in Darcian (thermal) absorption medi...
Inherent Selection Of Tuberculosis Using Graph Cut Segmentation
Tuberculosis (TB) is a major global health threat. An estimated one-third of the world’s population has been exposed to TB, and millions of new infections are occurring every year. Tuberculosis naturally affects the lun...
Simulation to maximize retransmission of packets in WMSN
It has been a center of research in a wide variety of areas including digital signal processing, communication, networking and control systems. Wireless multimedia sensor networks (WMSN)[1] consist of minute camera node...