UTILIZAÇÃO DO BPM COM FOCO NO DESEMPENHO FINANCEIRO DE UMA INSTITUIÇÃO DE SERVIÇOS SOCIAIS AUTÔNOMOS

Journal Title: Revista Competência - Year 2011, Vol 4, Issue 1

Abstract

Th e contribution of Information Technology (IT) in organizational activities has increased. Th e focus on machines and other media, gave way to software and systems, particularly those used for decision support. From the business standpoint, IT is currently linked to the eff ectiveness of results and also to organizational performance. In perspective to facilitate the analysis of performance, especially in fi nancial performance is that this work is structured. Th rough a vision of an integrated company, we attempted to use the methodology of Business Performance Management (BPM) to promote a change in a departmental vision for a focus on processes. Th e application of this methodology was based of Institutional Th eory in an entity of Autonomous Social Services (SSA), Senac-RS. Th erefore, this article intends to answer the following question problem: how to use the BPM can contribute to improved fi nancial performance on an independent social services institution (SSA)? As a result, we could see an analysis of fi nancial performance more accurately, effi ciently and quickly. Moreover, the deployment of the strategy in dealing with tactical sliders allowed deviations of negative results before they could impact the fi nancial performance as a whole.

Authors and Affiliations

Alexandre Ramires, Clarissa Menezes Adolfo Vanti

Keywords

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  • EP ID EP677166
  • DOI https://doi.org/10.24936/2177-4986.v4n1.2011.86
  • Views 210
  • Downloads 0

How To Cite

Alexandre Ramires, Clarissa Menezes Adolfo Vanti (2011). UTILIZAÇÃO DO BPM COM FOCO NO DESEMPENHO FINANCEIRO DE UMA INSTITUIÇÃO DE SERVIÇOS SOCIAIS AUTÔNOMOS. Revista Competência, 4(1), -. https://europub.co.uk/articles/-A-677166