Business Effects of Attitudes and Job Satisfaction Factors among Kombi Crew Members: A Case of the Manzini Region of Swaziland
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 2
Abstract
This paper set to identify factors influencing attitudes and job satisfaction among kombi crew members. When transport operators are not aware of factors which influence employees’ attitudes and job satisfaction they will not be able to deal with revenue leakages affecting their businesses. Data for the study was collected from a sample of 100 crew members from Manzini Region. Self-administered questionnaires were found to be a quick and cheaper way of collecting data. Results from the study show that crew members have mixed feelings towards their work place, jobs, and job satisfaction. Overall, members say their work place was good, they are loyal and will not leave the company. Unfortunately crew members will not report bad things happening at work to management. Although employees said their job was interesting they felt that outsiders did not respect their jobs and management had no time for them. Additionally, they were not happy with their work load, pay, promotions, and they were stressed. To ensure that workers have the right attitudes, management need carry out employee attitudes surveys regularly and incorporate findings from such studies into their business strategies. This will help them to promoting positive attitudes and suppressing negative attitudes, thereby controlling revenue leakages.
Authors and Affiliations
Happyson Bimha
Keywords
Related Articles
- EP ID EP409629
- DOI 10.9790/487X-2002035465.
- Views 54
- Downloads 0
“Information Literacy among Lecturers in Colleges-A Study on Mangalore University Colleges”
"A little knowledge that acts is worth infinitely more than much knowledge that is idle." –Khalil Gibran This paper examined information literacy skills among lecturers of Under graduation colleges which are comes under...
Resistance to Change in an Organization
This paper examines the widely documented literature on resistance to change in an organizational framework. Premise being that changes are resisted by organizations which hinders adaptation and progress in the long run....
The Relationship of Attitude, Subjective Norm, Perceived Behavioral Control on Halal Food Purchasing Behavior in Jakarta Widarto Rachbini1
Indonesia is most populous Muslim-majority country and its the world's 14th-largest country in terms of land area and world's 7th-largest country in terms of combined sea and land area. Nevertheless, based on Thomson Reu...
The Influence of Job Involvement and Job Satisfaction toward Employee Turnover Intention (Case in Indonesia Broadcasting)
The present development of television industry requires solidity of teamwork and quality, so that employees’ involvement toward their jobs and company should be rewarded with the feeling of satisfaction from the employee...
The Role Of Work Satisfaction As A Mediating Of The Effect Of Self-Leadership On Employee Performance In Endek Woven Industry
The purpose of this research is to know the role of job satisfaction in mediating the relationship of self-leadership on employee performance in endek woven industry in Klungkung-Bali, in which employees are given the fr...