Study Of Organizational Citizenship Behavior In View Of Leadership Behavior And Organizational Fairness
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 6
Abstract
Currently, Leadership and Organizational Citizenship Behaviours are the most significant actors in management of organizations. Leadership ensures management of human factor within organizations while orientation and control of human factor is provided by organizational citizenship behaviour. The leadership characteristics of managers’ have a direct and highly important impact on primarily employees and organizational citizenship wisdom as well as organizational culture, climate and success. Managers’ personal and professional characteristics and their communication and management styles are essential determinants for formation and shaping of organizational citizenship. This research article proposes that the performance of an organization can be improved while taking Leadership Behavior, Organizational Fairness & Organizational Citizenship Behavior (OCB). Performance Appraisal (Recognition & Reward) given to the employee for his/her good behavior & extra efforts is also looked upon as an essential variable. The purpose of this study is to investigate the dynamics of OCB within the broad framework of organizational behavior. This study is envisaged to see the impact of leadership behavior and organizational fairness on the performance of OCB activities and study on how performance appraisal process mediates the relationship between leadership behavior and organizational fairness and OCB.
Authors and Affiliations
Mrs. Silpy Gupta, Dr. Samta Jain
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