Moderating and Mediating Role of Trust on Relationship between Servqual andSatisfaction in Delivery Service
Journal title: Journal of Economics, Finance and Management Studies
Authors: Sudirman Zaid, Alida Palilati, Rahmat Madjid, Juharsah, Nursaban Rommy Suleman
Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance