Enhancing CRM Philosophy in Retail Banking

Journal title: International Journal of Marketing and Technology

Authors: Dr.Surendra Kumar and Swati Tripati

Subject(s): Computer and Information Science, Economics, Banks and Banking, Organizational Science

ONLINE BANKING SERVICE QUALITY: A REVIEW

Journal title: International Journal of Marketing and Technology

Authors: Rajiv Sindwani and Dr. Manisha Goel

Subject(s): Computer and Information Science, Economics, Banks and Banking, Organizational Science

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