Customer satisfaction with postal services in Serbia Journal title: Management: Journal of Sustainable Business and Management Solutions in Emerging Economies Authors: Marko Pavlović, Radica Bojičić, Milijanka C. Ratković Subject(s):
Patients’ satisfaction with service quality of a public hospital: An evaluation study (SERVQUAL model) Journal title: Journal of Health Sciences and Surveillance System Authors: Mahnaz Razmjoee, Narges Shamsedini Subject(s):
A Comparative Study on Service Quality of Bank of Baroda and ICICI Bank Using Servqual Model Journal title: International Journal of Trend in Scientific Research and Development Authors: G Nandini | Dr. B. C. Lakshmanna Subject(s): Biological Sciences, Computer and Information Science, Engineering, Mathematics, Agricultural Engineering, Management, Engineering, Multidisciplinary
Determinants of Consumer Loyalty with the Servqual Model at Franchised Pharmacies in the City of Surabaya Journal title: Journal of Economics, Finance and Management Studies Authors: Soleh Hanafi Ihsan, Sri Setyo Iriani, Jun Surjanti Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
Analysis of Service Quality in the Restaurant Sector in the State of Tlaxcala Using The Servqual Model Journal title: Journal of Economics, Finance and Management Studies Authors: Sandra Karina Saldaña Conde, Crisanto Tenopala Hernández, Elizabeth Montiel Huerta,Gerardo Islas Tel... Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance
Factors Affecting Customers' Satisfaction on Public Service Quality at the Social Insurance Agency of Lao Cai Province, Vietnam Journal title: International Journal of Multidisciplinary Research and Analysis Authors: Thi Xuan Huong Le , MinhTu Pham, Thi Thu Ha Bui Subject(s): Biological Sciences, Economics, Education, Engineering, Mathematics, Social Sciences, Technological Change, Health science
SERVQUAL Model to Measure the Service Quality of Logistics Operators Journal title: Revista CEA Authors: Enrique de Jesús Mohedano Torres, Osiris María Echeverría Ríos, Mizraim Martínez Hernández, Myrna Ho... Subject(s): Economics, Management Science/Operations Research, Banks and Banking, Finance and Financial Services, Marketing, Management Science, Accounting
ASSESSMENT OF SERVICE QUALITY USING SYNERGIES OF FUZZY SERVQUAL, FUZZY KANO’S MODEL, AND FUZZY ANALYTIC NETWORK PROCESS INTO QFD Journal title: Journal of Innovations in Business and Industry Authors: Getahun Mekuria Subject(s): Miscellaneous