Electronic Customer Relationship Management, Customer Satisfaction, and Customer Loyalty: A Comprehensive Review Study Journal title: International Journal Of Management And Economics Invention Authors: Seyed Hossein Nikou Subject(s):
Effect of Electronic Customer Relationship Management on Electronic Service Quality Provided by the Commercial Banks in Kuwait Journal title: International Journal of Academic Research in Accounting, Finance and Management Sciences Authors: Faraj Mazyed Faraj Aldaihani, Noor Azman Bin Ali Subject(s):
