The Analysis of the Consumer Satisfaction with the Quality of Logistics Services in the DPD Company Journal title: Logistics and Transport Authors: Kamil Roman, Damian Sawczuk Subject(s):
The Effect of Moment of Truth, Service Quality and Customer Satisfaction on Customer Loyalty Journal title: Journal of Economics, Finance and Management Studies Authors: Febrisi Dwita, Dian Sudiantini, Leony Agustine, Yeni Sedyoningsih , Khieng Channa Subject(s): Economics, Banks and Banking, Marketing, Accounting, Management, Business, Finance