A CRM Performance Measurement in Banking Using Integrated BSC and Customized ANP-BOCR Approach Journal title: Management: Journal of Sustainable Business and Management Solutions in Emerging Economies Authors: Vesna Tornjanski, Snežana Knežević, Boris Delibašić Subject(s):
Role of Management in The Effect on Employee Motivation of Organizational Performance – Hungarian Case Study Journal title: Journal of Social and Political Sciences Authors: Barbara Pirohov-Tóth Subject(s):
INFORMATION TECHNOLOGY AS AN INDICATOR OF THE LEVEL OF ORGANIZATIONAL PERFORMANCE Journal title: Journal of Engineering Management and Competitiveness (JEMC) Authors: Siniša MITIĆ, Jovanka POPOVIĆ, Jasmina POŠTIN, Vesna ĆILERDŽIĆ, László SZABÓ Subject(s): Management