THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
THE INFLUENCE OF M-COMMERCE SERVICE AND SYSTEM QUALITY DIMENSIONS ON OVERALL PERCEIVED SERVICE QUALITY Journal title: International journal of research -GRANTHAALAYAH Authors: Subject(s):
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction Journal title: International Journal of Scientific Research and Management Authors: Akshya Singh Subject(s):
SERVICE QUALITY PERCEPTIONS AND PATIENTS' SATISFACTION: A COMPARATIVE CASE STUDY OF A PUBLIC AND A PRIVATE SECTOR HOSPITAL IN PAKISTAN Journal title: International Journal for Quality Research Authors: Kanwal Nasim, Saquib Yusaf Janjua Subject(s):
CUSTOMERS' EXPECTATIONS AND EXPERIENCES WITHIN CHOSEN ASPECTS OF LOGISTIC CUSTOMER SERVICE QUALITY Journal title: International Journal for Quality Research Authors: Marta Kadłubek, Janusz Grabara Subject(s):
HAT FACTORS INFLUENCE QUALITY SERVICE IMPROVEMENT IN MONTENEGRO: EMPIRICAL ANALYSIS Journal title: International Journal for Quality Research Authors: Djurdjica Perovic, Tatjana Stanovcic, Ilija Moric, Sanja Pekovic Subject(s):
A STUDY OF SERVICE QUALITY OF BLOOD BANKS Journal title: International Journal for Quality Research Authors: Rajesh Kumar Jain, Yogesh Doshit, Tripura Sundari Joshi Subject(s):
THE DEVELOPMENT OF COMPLAINTS HANDLING STANDARDS IN SPA COMPANIES: A CASE STUDY ANALYSIS IN SPAIN Journal title: International Journal for Quality Research Authors: Alexandra Simon, Piotr Kafel, Pawel Nowicki, Marti Casadesus Subject(s):
MEASURING SERVICE QUALITY PERCEPTIONS OF THE CUSTOMERS OF RESTAURANTS IN PAKISTAN Journal title: International Journal for Quality Research Authors: Shahab Alam Malik, Laeeq Hassan Jaswal, Shujah Alam Malik, Tahir Mumtaz Awan Subject(s):
FAKTOR PENENTU KUALITAS LAYANAN DAN MINAT UNTUK MELANJUTKAN PENGGUNAAN SISTEM PELAPORAN ONLINE Journal title: Jurnal Economia Authors: Santirianingrum Soebandhi, Intan Nur Aini, Agus Baktiono Subject(s):
PERAN MEDIASI KEGUNAAN PERSEPSIAN PADA KEPUASAN PENGGUNA SISTEM INFORMASI KEUANGAN DAERAH Journal title: Jurnal Economia Authors: Sendy Cipta Utama, Bambang Purnomosidhi, Wuryan Andayani Subject(s):
THE EFFECT OF MARKETING COMMUNICATION TOOLS ON SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE FINANCIAL SERVICES SECTOR IN GHANA Journal title: International Journal of Sales & Marketing Management Research and Development (IJSMMRD) Authors: FRANCIS KOFI SOBRE FRIMPONG Subject(s):
Impact of Service Quality on Satisfaction of Spectator Journal title: International journal of Emerging Trends in Science and Technology Authors: Mohsen Alaghebandi Toosi Subject(s):
Staff Training and Development in Health Care Journal title: Zeszyty Naukowe Wydziału Zamiejscowego w Chorzowie Wyższej Szkoły Bankowej w Poznaniu Authors: Eugeniusz Krzemień, Radosław Wolniak Subject(s):
INTEGRATED CUSTOMER RELATIONSHIP MARKETING AND THE PERFORMANCE OF MICRO-FINANCE BANKS Journal title: Advance Research Journal of Multidisciplinary Discoveries Authors: Uche, Dickson Ben Subject(s):
