A Bibliometric Analysis of the Psychology of Mobile Banking use Among Generation Z
Journal Title: Journal of Economics, Finance and Management Studies - Year 2023, Vol 6, Issue 04
Abstract
This study tries to track how generation Z uses advances related to mobile banking. It is crucial to conduct research on generation Z's use of mobile banking because, according to the Central Bureau of Statistics, this group makes up the majority of the population in Indonesia. Researchers employed the quantitative descriptive with bibliometric analysis approach to obtain data for this study. 138 papers spanning the years 2018 to 2022 were searched using the Harzing's Publish or Perish application. The data from the PoP results were then descriptively examined based on the journal ranking, publication year, publisher name, and researcher productivity. PoP data is converted to an excel CSV file format (Comma Separated Values) and result as RIS (Research Information Systems) in order to obtain an accurate research development map. The software VOSviewer version 1.6.18 was used to analyze RIS data and create a pivot table from CSV data. The findings of this study demonstrate that, from 2018 to 2022, the number of publications on the subject of mobile banking research in generation Z increased yearly, reaching a peak of 72 articles in 2022. Although this research has not been extensively studied, it can stimulate research opportunities. Mapping the development of mobile banking research publications based on co-occurrence indicates that there is a psychological relationship to the use of mobile banking which is accompanied by 5 dominant clusters. Wordsbehavior, mobile applications, hedonic features, utilitarian benefits, utilitarian purposes, utilitarian features, sustainable consumption, mobile commerce, and financial behavior are all potential research topics.
Authors and Affiliations
Oktaria Mulya, Indrawati Yuhertiana
Keywords
Related Articles
- EP ID EP727027
- DOI 10.47191/jefms/v6-i4-48
- Views 69
- Downloads 0
Experience and Advantages of Developed Foreign Countries in the Legal Regulation of Leave
This article examines the experience and legislation of developed countries in regulating the rights and interests of employees in the use of leave, analyzes the problematic aspects of the application of national legisla...
The Effect of Motivation and Leadership on Employee Performance through Job Satisfaction at The Directorate General of Rural Area Development Indonesia
This study aims to determine the effect of motivation and leadership on employee performance at the directorate general of rural area development, determine the effect of motivation and leadership on job satisfaction at...
Analysis of the Application of Single Identity Number in an Effort to Increase Taxpayer Compliance in Carrying Out Tax Obligations
This study aims to analyze how the Pratama Kendari Tax Service Office implements the single identity number and to find out whether the application of single identity number improves the taxpayer's compliance in carrying...
The Level of Sustainability to Operate a Franchised Food Outlet in South Africa: A Fast Food Industry Case
This study aimed to determine the sustainability of operate a franchise in the fast-food industry and operating an outlet of a particular brand. It will also close the literature gap by empirically investigating the infl...
The Effect of Intellectual Capital, Firm Size, and Capital Structure on Financial Performance Mediated by Exchange Rate in Personal Care and Household Companies
This study aims to examine the effect of intellectual capital (VAICTM), firm size (Ln(TA)), and capital structure (DER) on financial performance (ROA) mediated by exchange rate in personal care and household companies li...