A Comparative Review of Turnover Models and Recent Trends in Turnover Literature
Journal Title: GATR Journal of Management and Marketing Review - Year 2017, Vol 2, Issue 4
Abstract
Objective – Employee retention is a challenging agenda in human resource management. This paper attempts to undertake a comparative analysis of primitive turnover models with more recent trends in turnover literature, and highlight the importance of environmental factors in retaining employees. Methodology/Technique – Literature of turnover, turnover intention and turnover models were reviewed. Findings – Traditionally, scholars such as William H. Mobley (1977), Price and Mueller (1981), and Bluedorn (1982) emphasised job satisfaction, organisation commitment, performance, job searching and job opportunities as the main predictors of employee turnover. However, in the 21st century, scholars such as Hassan, Akram, and Naz (2012); Mishra (2013); Chon (2012); Yilmaz and Ovunc (2015); and Sun and Wang, (2016) have begun to extend the retention model by including work life balance, human resource management practices, organizational reputation and prestige. This paper examines the development of retention models in the 1980s and 2000s. The study examines the evolution of retention determinants – beginning from organisational focus to a combination of organisational, non-organisational, economical, and environmental factors. The implication is that there has been a shift in the momentum of turnover predictors from attitudinal and behavioural factors, to a combination of external factors. To improve employee retention, an organisation must consider individual, organisational, and environmental factors and develop a more comprehensive strategy by incorporating every aspect of work and non-work settings. Novelty – This study undertakes a comparative review of turnover models with recent literature of turnover which has not been done extensively in previous literature.
Authors and Affiliations
Abdul Samad, Roselina Ahmad Saufi
Keywords
Related Articles
- EP ID EP273518
- DOI -
- Views 157
- Downloads 0
Employers' Perceptions of Persons with Disabilities: Evidence of Gender Differences
Objective - Employers' perceptions towards persons with disabilities (PWDs) are crucial such that they can directly influence intention to hire disabled workers. The aim of the current study was to examine whether employ...
Experiential Marketing to Increase Net Marketing Contribution Margin (NMCM) through Customer Value
Objective – Experiential Marketing may have a positive effect on both the formation of customer value and in the generation of profits for a company. Methodology/Technique – This study examines the calculation of the Net...
Green Purchase Behavior: The Role of Religiosity, Environmental Attitude, and Environmental Knowledge
Objective – This study attempts to determine the effect of religiosity, environmental attitudes, and environmental knowledge towards green purchase behavior. Methodology/Technique – Data were collected by distributing q...
Assessing Customer Emotion Product Relationship and Customer Retention Towards Halal Cosmetic Products
Objective - Retailers today have acknowledged that incorporating great customer emotionproduct relationship can lead to total customer retention. In this paper an overview of the existing literature on customer emotion i...
The Relationship Between Strategic Management, Employee Engagement on Customer Satisfaction and Customer Loyalty (Newest Empirical Approach 2013-2015): A Conceptual Model
Objective - Customer satisfaction is the main goal of every company's strategy for maintaining its global/local business. However, achieving Customer Satisfaction needs strategic management commitment which is related to...