A Contextualized Quality Problem-Solving Method
Journal Title: Asigurarea Calităţii – Quality Assurance - Year 2017, Vol 0, Issue 91
Abstract
The industrial products developed today are more complex and the times given to design them, shorter. In this situation, companies have to use effective problem-solving methods which have to be adapted to all types of problems. This article proposes to adapt the problem-solving method to the context of each problem. The idea is to have a methodological base and to choose the right tools and stage sequences related to each specific problem. To characterize the context of the problem, we propose to introduce two evaluations: the problem profile and the problem solving state. This article gives techniques to materialize these two concepts and then to build a customized method from these two evaluations each time. An industrial application in a new high technology company illustrates our proposition and presents how it can be implemented.
Authors and Affiliations
Laetitia AVRILLON, Maurice PILLET
Keywords
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