A Proposed Architecture for Implementing a Knowledge Management System in the Brazilian National Cancer Institute
Journal Title: BAR: Brazilian Administration Review - Year 2009, Vol 6, Issue 3
Abstract
Because their services are based decisively on the collection, analysis and exchange of clinical information or knowledge, within and across organizational boundaries, knowledge management has exceptional application and importance to health care organizations. This article proposes a conceptual framework for a knowledge management system, which is expected to support both hospitals and the oncology network in Brazil. Under this holistic single-case study, triangulation of multiple sources of data collection was used by means of archival records, documents and participant observation, as two of the authors were serving as INCA staff members, thus gaining access to the event and its documentation and being able to perceive reality from an insider point of view. The benefits derived from the present status of the ongoing implementation, so far, are: (i) speediness of cancer diagnosis and enhanced quality of both diagnosis and data used in epidemiological studies; (ii) reduction in treatment costs; (iii) relief of INCA’S labor shortage; (iii) improved management performance; (iv) better use of installed capacity; (v) easiness of massive (explicit) knowledge transference among the members of the network; and (vi) increase in organizational capacity of knowledge retention (institutionalization of procedures).
Authors and Affiliations
Barbosa, José Geraldo Pereira; Gonçalves, Antônio Augusto; Simonetti, Vera; Leitão, Altino Ribeiro
Keywords
Related Articles
- EP ID EP40450
- DOI -
- Views 259
- Downloads 0
Resource-based View as a Perspective for Public Tourism Management Research: Evidence from Two Brazilian Tourism Destinations
This study adopted the Resource-Based View approach to analyse two public organizations located in Curitiba and Foz do Iguaçu, Brazil. The focus was to verify how organizational and tourist resources are being used for...
The Role of Internal and External Factors in the Performance of Brazilian Companies and its Evolution Between 1990 and 2003
This work studies the variance of the return over assets (ROA) of 1,664 Brazilian organizations between 1996 and 2003. This variance is divided into in factors associated with differences between business units, imdustr...
Proposal of Artifact to Measure Degree of Boldness in Business Social Actors
This work proposes an artifact oriented by Design Science (DS) methods for measuring the degree of boldness in business social actors, especially entrepreneurs and businesspeople. To construct the artifact, the work of E...
Sales Managers’ Performance and Social Capital: the Impact of an Advice Network
The aim of this study is to research a sales manager’s social network and demonstrate that sales managers who are central in closure structures of an advice network achieve high sales performance. Considering the result...
A Theoretical Essay on Sustainability and Environmentally Balanced Output Growth: Natural Capital, Constrained Depletion of Resources and Pollution Generation
The fact that today’s activities are imposing a heavy burden on the earth's capacity has led to an increasing interest in environmental issues. It is emphasized that rapid production growth has exhausted natural resourc...