A Prospective Study of Internal Transfer Delays In A Private Hospital Of North India

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A Prospective Study of Internal Transfer Delays In A Private Hospital Of North India

Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 10

Abstract

The aim of the study was to document the intra-hospital patient transfer process and to observe the delays in the process at Fortis Memorial Research Institute, Gurgaon, India. The study of intra-hospital patient transfer analyses the process, time and personnel in the transfer procedure. This prospective Study was conducted in Fortis Memorial Research Institute, Gurgaon, India. Patients were included from the ward . A total of Total 211 transfers were tracked which included IPD patient transfers to Radiology Department, IPD transfers from Wards to OT, Daycare patient transfers from Wards to OT and Patient transfers from ICU to Wards. In the Transfer of IPD patients from Wards to Radiology Department, 4.10% transfers delayed were there due to Lack of communication between nurses of different shifts. In the Transfer of patients from Wards to OT, 27(51%) transfer Delays were reported and from Daycare to OT, 5 (25%) transfer Delays were reported. In the Transfer of patients from ICU to Wards, (17%) transfers delayed due to nurse shift change and 6(12%) transfers delayed due to unavailability of HDU beds. Delay in providing healthcare is unacceptable. Interdepartmental co-ordination is very important in a healthcare setup. Delay in transfer results in high hospital census. Further study of this problem is necessary. (10 Italic)

Authors and Affiliations

Samragi Madan

Keywords

Daycare delays Internal transfer IPD patients wards. (10 Italic)

EP ID EP412993
DOI 10.9790/487X-2010014451.
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