A STUDY TO IDENTIFY TALENT DEVELOPMENT PRACTICES IN THE HOSPITALITY SECTOR AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE
Journal Title: GeoJournal of Tourism and Geosites - Year 2019, Vol 26, Issue 3
Abstract
This study aims to identify the talent development practices adopted by hospitality industry and its impact on their performance. The study has been based on empirical and secondary data collected from 70 luxury and budget hotels across seven countries in Asian region. Research showed that there are mainly five talent development practices out of 25, which are prevailing in both the luxury and budget hotels. These practices are mainly training & development, career development, performance appraisal, mentoring and recognitions and award. Further it was found from the regression analysis that, out of these five, only career development and performance appraisal practices were found to have a significant and positive impact on the organizational performance of the hospitality industry which has been measured in terms of ROA, ROE and growth in guest arrival in hotels during last five years.
Authors and Affiliations
Rajeev Ranjan MISHRA, Piyush SHARMA, Sanjeev KUMAR
Keywords
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- EP ID EP672738
- DOI 10.30892/gtg.26315-403
- Views 62
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