A TEACHER OR AN ACTOR? ON EMOTIONS AND THE EMOTIONAL LABOR AMONG TEACHERS: A LITERATURE REVIEW
Journal Title: Journal of Innovations in Business and Industry - Year 2023, Vol 1, Issue 2
Abstract
The teaching profession involves demands of various kinds as recently more and more space has been given to the emotional aspect that emerges from teaching. This trend stems from the awareness that teachers need to cope not only with pedagogical tasks but also with emotional burdens since teaching does not only involve pedagogical training as it carries many emotional aspects. In recent years, more and more studies address the issue of emotions in teaching. The concept of emotional labor refers to the ability to regulate emotions in an occupational setting. Studies on emotional labor among teachers have been conducted in the United States, in Europe and Asia. The concept of emotional work was first coined in 1983 by the American sociologist Arlie Hochschild. Two main techniques (strategies) have been identified: "surface acting" - the expression of an ideal emotion that is inconsistent with the authentic emotion and "deep acting" - turning the ideal emotion into an authentic emotion in order to match the expression of the emotions demanded by the organization. Based on studies that have indicated the relevance of emotional labor to teaching, this study seeks to review the topic of emotional labor and demonstrate a link between emotional labor and emotional regulation among teachers.
Authors and Affiliations
Nagham Farah
Keywords
Related Articles
- EP ID EP727362
- DOI 10.61552/JIBI.2023.02.003
- Views 58
- Downloads 0
ROUTING FLEXIBILITY ANALYSIS OF DIDACTIC FLEXIBLE MANUFACTURING CELLS USING EVIDENCE NETWORKS
Flexible manufacturing systems are becoming increasingly popular in modern industry, providing flexibility in producing different products and quick adaptability to changes in the production program. Didactic FMC (DFMC)...
ASSESSMENT OF SERVICE QUALITY USING SYNERGIES OF FUZZY SERVQUAL, FUZZY KANO’S MODEL, AND FUZZY ANALYTIC NETWORK PROCESS INTO QFD
The essence of banking service will always be service quality. To gain customer satisfaction, enhance market rivalry, and achieve sustainable performance. The primary goal of this article is to identify the primary facto...
MODEL OF DEVELOPMENT AND IMPLEMENTATION OF IMS
This paper analyzes how a systemic approach to management can be used to facilitate the development and implementation of an integrated management system (IMS) within an organization. It is argued that every solution for...
EXPECTATIONS TOWARDS SUPPLIERS IN TERMS OF ENSURING AND IMPROVING THE QUALITY OF PRODUCTS AND PROCESSES
The aim of the article is to present current trends in the expectations of producers operating on the B2B market towards suppliers in the field of ensuring and improving the quality of products and processes. The analysi...
AN EMPIRICAL INVESTIGATION ON THE PERFORMANCE OF THE COMPONENTS OF QUALITY MANAGEMENT: IN THE CASE OF ETHIOPIAN MANUFACTURING COMPANIES
The main issue that requires careful consideration if organizations want to surpass their competition is quality management. The ability to create high-quality goods that meet or exceed customer expectations is critical...