A Theoretical Discussion of Electronic Banking in Jordan by Integrating Technology Acceptance Model and Theory of Planned Behavior
Journal Title: International Journal of Academic Research in Accounting, Finance and Management Sciences - Year 2016, Vol 6, Issue 3
Abstract
Information technology services are the major driver of the changes occurring on the global level. The shift from traditional banking to electronic banking has been considered to be one of such changes, and to be a significant part of the bank’s strategy of formulating a model of information technology adoption that provides customer services. In the context of Jordan, although majority of banks have already adopted the Internet in providing different customer services, the understanding of user’s acceptance of electronic banking services is still scarce. Added to this, previous studies in literature concerning e-banking acceptance have primarily been done in the developed nations. This study primarily aimed to provide a theoretical Discussion of Electronic Banking in Jordan by Integrating TAM Model and TPB Model, and identify the factors affecting the acceptance of E-Banking in Jordan. We developed a theoretical model based on an integration of the Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) model with perceived trust, self-efficacy and enjoyment. Electronic banking, in this study, was considered as an innovative service to be examined in light of its acceptance among Jordanian banks. The importance of such acceptance lies in the lower costs and more convenience provided to customers.
Authors and Affiliations
Seif Obeid Al-Shbiel, Muhannad Akram Ahmad
Keywords
Related Articles
- EP ID EP123363
- DOI 10.6007/IJARAFMS/v6-i3/2275
- Views 114
- Downloads 0
Ranking of Factoring Companies in Accordance with ARAS and COPRAS Methods
Along with the development of international trade, financing techniques have also begun to make a progress. In parallel to this progress, factoring transactions in trade financing make a significant contribution. Factori...
The Sustainability Approach of Romanian Agriculture
Transition in Romania has been perceived in an original way by the structures of society, social and political factors, but mainly by the economic one. Romanian society has been deprived of the existence of market econom...
Building Sustainable Future for Nigeria through Entrepreneurship
This main purpose of this study is to investigate the role of entrepreneurship in building a future for Nigeria. This study examines existing literatures on the model of entrepreneurial action that takes its point of dep...
A Requirement-Dependent Inventory Allocation Model for Dynamic Allocation Process in LED Chip Manufacturing Plants
LED chip manufacturing (LED chip manufacturing, LED-CM) factory play an important role in the LED supply chain. Basically, product specifications (for LED-CM BIN plant) are expressed by BIN. Required specifications of an...
The Effect of Intellectual Capital on Cost of Finance and Firm Value