AMERICAN TOURISTS’ PERCEPTIONS OF TOURIST GUIDES IN BELGRADE
Journal Title: UTMS Journal of Economics - Year 2011, Vol 2, Issue 2
Abstract
Although it is not one of the popular city tourism destinations of Europe, the Serbian capital, Belgrade, is visited by a substantial number of foreign tourists. Most of them are independent travelers, predominantly youth, backpackers and businessmen, but there are also those who come within tourist groups. However, organized tourist arrivals are still pretty irregular, with the exception of the Danube river cruises which make call on Belgrade. Every year, from March to October, around 550 river ships sail into the port of Belgrade. These tour groups, mostly German or American, stay in the city for maximum twelve hours and, as a rule, have an organized city tour with a local guide. This paper analyzes the perception of and satisfaction with the guided sightseeing tour of Belgrade among the U.S. participants. The sample for the quantitative study was taken from the population of customers within one of the largest tour and cruise operators in the United States. The survey was carried out during the summer of 2008 and 2009.
Authors and Affiliations
Branislav Rabotic
THE NEED OF CONNECTING THE TECHNOLOGY, POLITICAL AND CULTURAL SYSTEM
The paper explores the need of connecting the technology, political and cultural system in the right way to achieve the companies’ goals in terms of globalization and changes. The leaders have the main role in realizing...
GENERAL CHARACTERISTICS OF RELIGIOUS TOURISM IN CROATIA
Croatia has a rich sacral (tangible and intangible) heritage, which undoubtedly has great cultural value, and part of the religious heritage has been included in the World Heritage List of UNESCO. The fact is, however, t...
INDIA’S FOREIGN DIRECT INVESTMENT: CURRENT STATUS, ISSUES AND POLICY RECOMMENDATIONS
Foreign Direct Investment (FDI) as an important driver of growth. It is an important source of non debt financial resources for country for economic development. Besides it is a means of achieving technical knowhow and e...
BUSINESS EXCELLENCE AS A CRUCIAL COMPONENT FOR ORGANIZATION COMPETITIVENESS
Background: Business excellence represents one of the most valuable management means of achieving competitive advantage of organizations. Modern and global market demands new organizational approaches for the long-term i...
THE ECONOMICS AND MANAGEMENT OF INNOVATION IN TRAVEL AND TOURISM SERVICES: THE CASE OF EUROPEAN CRUISE INDUSTRY IN DUBAI
Firms entering new markets face a difficult challenge: how to manage the innovation process to satisfy specific clients’ requests. In view of its geographical location and business friendly policies Dubai has become the...