An E-mail Service in a Military Adolescent Medicine Clinic: will teens use it and what for?
Journal Title: Internet Journal of Medical Update - Year 2014, Vol 9, Issue 1
Abstract
The goal of this study was to determine utilization patterns of an Adolescent Medicine Clinic e-mail service. An e-mail service was offered to 6134 patients presenting for care to a military Adolescent Medicine Clinic in San Antonio, Texas over a 6-month period. Families had to complete an authorization form acknowledging that the e-mail service was not encrypted and was not to be used for emergent issues prior to use. 482 families signed up for the service. A total of 42 e-mails were received from 28 of these families. 75% of all e-mails were initiated by parents. The majority of e-mails were administrative issues including: medication refills, lab follow up, and referrals requests. In conclusion, the e-mail service was a low cost method to increase communication options for our patients that was not associated with a large increase in clinic workload because of low utilization rates, especially among younger adolescents.
Authors and Affiliations
Amy Thompson, John Campagna, Belinda Hernandez, Timothy Roberts
Keywords
Related Articles
- EP ID EP99232
- DOI -
- Views 91
- Downloads 0
Editorial
None
Fixation of two part fracture of radial head by pre-bend K-wire: An alternative means of fixation
The study was aimed to see the functional status of elbow after fixation with pre bend K- wire in Mason type II Radial head fractures. We have studied eight patients (3 females and 5 males) with Mason type II isolated ra...
THE NEW FACE OF ULTRASOUND IMAGING: A GIFT BY NANOTECHNOLOGY
The search for novel ultrasound contrast agents has now led to the use of nanoparticles due to their ability to generate contrast, amalgamation of numerous properties, adequate circulation times and satisfactory safety i...
Resistance patterns of Pseudomonas aeruginosa isolated from HIV and Non-HIV patients with lower respiratory tract infections
The increase in occurrence of infections due to opportunistic gram-negative bacilli in patients with impaired host defences emphasizes the need for information on the antibiotic susceptibility of the organisms that infec...
Peripheral gangrene in a child as a result of Primary Thrombocytosis
Essential Thrombocytosis (ET) is a clonal disorder of unknown etiology involving a multipotent hematopoietic progenitor cell and is manifested clinically by the overproduction of platelets without a definable cause. Clin...