AN REVIEW AND ANALYSIS CONCERNING THE EFFECTS OF QUALITY ON INNOVATION PERFORMANCE
Journal Title: International Journal for Quality Research - Year 2013, Vol 7, Issue 1
Abstract
The paper is result of studies conducted at the Center for Quality-Faculty of Mechanical Engineering Podgorica and it specifically includes a detailed study and analysis of literature sources concerning innovation, quality management systems, total quality management-(TQM). The main objective of this paper is to analyze the current research in the previously mentioned subject areas and to come to certain conclusions that would relate to the specific characteristics, trends and connections in the areas under consideration. The goal is to create a basis for further exploration and definition of hypothesis-based experiments that will be conducted in certified Montenegrin companies. Accordingly, this paper is the firs that analyses literature sources about opportunities and benefits of QMS and TQM and development of innovation performance.
Authors and Affiliations
Zdravko Krivokapic, Aleksandar Vujovic, Jelena Jovanovic, Sasa Petrovic, Sanja Pekovic
Keywords
Related Articles
- EP ID EP217975
- DOI -
- Views 95
- Downloads 0
Equaldistribution Of Knowledge-Condition For Successful Process Approach
Training and qualifying are important request of international standards of ISO 9000 series, but also of other management enviroment ISO 14000 and work safety ISO 18000 standards. The paper points on significance of trai...
STATISTICAL CONSIDERATIONS FOR LOT-BY-LOT ACCEPTANCE/REJECTION SAMPLING WITH AN ATTRIBUTE
The standard procedure for lot-by-lot acceptance/rejection sampling described in literature makes always a decision. If there are more invalid items in the sample than specified, then the lot is rejected, otherwise the l...
DIRECTIONS AND TOOLS OF STRATEGIC MARKETING MANAGEMENT OF RETAIL TRADE ENTERPRISES IN MODERN RUSSIA ON THE BASIS OF QUALITY MANAGEMENT
The purpose of this paper is to identify the current directions and tools of strategic marketing management of retail trade enterprises in modern Russia, as well as to justify the need of and develop recommendations for...
CUSTOMER ORIENTATION OF EMPLOYEES IN TRAVEL AGENCIES AS A PREDISPOSITION OF SERVICE QUALITY: TEST OF COSE CONSEQUENCES MODEL
The principal aim is to test the Customer Oriented Service Employee (COSE) model and customer sided consequences in travel agencies in Serbia. Data was collected from 243 customers of travel agencies willing to evaluate...
MANAGEMENT OF THE ORGANIZATION BASED ON BALANCED SCORECARDS
This paper deals with the analysis of the Strategic Management System approach called Balanced Scorecard. At the very beginning of this article, the basic model of this system is presented with the detailed description o...