Analisis Pemenuhan Indikator Pembayaran Kapitasi pada Fasilitas Kesehatan Tingkat Pertama di Surabaya

Journal Title: Jurnal Administrasi Kesehatan Indonesia - Year 2017, Vol 5, Issue 2

Abstract

Lack of patient visits to FKTP causes capitation not being optimally utilized. The purpose of this research is to analyze the causes of the unfullfilled capitation payment indicators based on fulfillment of service commitment at FKTP. The type of research used is observational with cross sectional design. Approach in the research is quantitative and qualitative. The research used total sampling, where population is secondary data covering result of indicator achievement from 62 Puskesmas, 31 DPP, and 97 Klinik Pratama in Surabaya. This research concluded that indicator of AK and RPPB at FKTP still not fulfill target of safe zone. AK can be caused by the lack of participants’ knowledge of FKTP services, limited resources, and BPJS Kesehatan online application that sometimes have interruptions. FKTP needs to provide promotions and education to participants’, add resources and provide training to staff, advocate with health offices, and cooperation with other parties to help provide facilities. Whereas the target indicator of RPPB has not been achieved due to lack of socialization of Prolanic. FKTP expected to be able to run activities that are promotive and preventive in groups.

Authors and Affiliations

Delvia Widaty

Keywords

Related Articles

Pengaruh Kualitas Kehidupan Kerja terhadap Kepuasan Kerja Karyawan Rumah Sakit Ibu dan Anak X Surabaya

Background: The turnover rate in RSIA X Surabaya increased during the last two months from January to February 2018. Turnover rate in January 2018 was 1.56% and in February 2018 was 2.38%. The increased turn over rate in...

Analysis on Administrative Services in Dental Poly Clinic PLK Unair 2017

Service delivery and healthcare have become trends. Pusat Layanan Kesehatan Universitas Airlangga (PLK UNAIR) is in a network with various hospitals and governmental health insurance agencies for the community. The obje...

Pentingnya Perencanaan dalam Program Imunisasi di Dinas Kesehatan Kota Surabaya

Plannig of the health program in district level has been more dominated by top-down process. The targets specified from top level are ususally based on national projections and incompatible with the real situation in thi...

Analisis Kesenjangan Kualitas Pelayanan berdasarkan Kepuasan Pasien Poliklinik Saraf RS Bhayangkara Surabaya

Background: Neurological polyclinic service at Bhayangkara Hospital in Surabaya is one of polyclinics that has an increasing number of patient visits every year. To keep patients’ loyalty towards a neurological polyclini...

Hubungan Karakteristik Individu Perawat dengan Insiden Keselamatan Pasien Tipe Administrasi Klinik di Rumah Sakit Umum Haji Surabaya

Patient safety incidents type of clinic administration are incidents that occur in the process of patient identification, handover, agreement, informed consent, queuing, referral, admission, discharge of patients from in...

Download PDF file
  • EP ID EP465013
  • DOI 10.20473/jaki.v5i2.2017.111-116
  • Views 100
  • Downloads 0

How To Cite

Delvia Widaty (2017). Analisis Pemenuhan Indikator Pembayaran Kapitasi pada Fasilitas Kesehatan Tingkat Pertama di Surabaya. Jurnal Administrasi Kesehatan Indonesia, 5(2), 111-116. https://europub.co.uk/articles/-A-465013