Analisis Tingkat Kepuasan Mahasiswa Terhadap Pelayanan Akademik Sekolah Tinggi Theologia Jaffray Makassar
Journal Title: UNKNOWN - Year 2016, Vol 14, Issue 2
Abstract
The academic department of Sekolah Tinggi Filsafat Theologia Jaffray has striven to minister to students as consumers, the fact is, contentment differs among students toward the service given by academics. Because of this, the purpose of this writing is as follows: First, to explain how high the level of contentment is among bachelor level students towards the services of the department of academics of Sekolah Tinggi Theologia Jaffray based on Maslow’s hierarchy of needs. Second, to explain how the academic department at Sekolah Tinggi Filsafat Theologia Jaffray carries out its tasks and responsibilities. The strategy to raise the satisfaction of the students toward the service of Academics at Sekolah Tinggi Theologia Jaffray is to carry out those things that have become the main priorities, such as: academic services is able to respond quickly to every student complaint, there will be a routine evaluation of the academic department alone to see how far the level of student satisfaction has been reached, an academic computer system that, although has already been running, according to students, needs to be improved. Those things that need to be maintained by the academic department of Sekolah Tinggi Filsafat Theologia Jaffray are that the campus must continue to give safety and comfort to its students, give student academic guidance as well as counseling to those students who have experienced obstacles/who have undergone school discipline.
Authors and Affiliations
Yonas Boky
Keywords
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- EP ID EP471802
- DOI 10.25278/jj71.v14i2.213
- Views 102
- Downloads 0
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