ANALYSING FACTORS INFLUENCING E-GOVERNMENT DEVELOPMENT IN ZAMBIA: A PRINCIPAL COMPONENT ANALYSIS APPROACH
Journal Title: Topics in Intelligent Computing and Industry Design (ICID) - Year 2017, Vol 1, Issue 3
Abstract
Effervescent e-Government development entails that e-Government applications and solutions are accessed by a majority of citizens and businesses accessing many of government information or services and participating in the different governance value chains. In the case of Zambian where e-Government development is in its nascent stages, anecdotal evidence suggests that a majority of the population and businesses do not engage in e-Government let alone know that it is being implemented in Zambia. Because of a large number of e-Government projects failing to meet their expectations especially in resource-constrained environments, the need to carefully understand contextual factors influencing e-Government development cannot be overemphasized. This research explores multivariate analysis of factors modelled as multivariate random variables. The study analyses individual factors influencing e-Government using Principal Component Analysis (PCA) as a factor reduction process. The end of PCA shows the critical factors at the centre of e-Government development in Zambia.
Authors and Affiliations
Bwalya Kelvin Joseph
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