Abstract

The present research had the objective of analyzing mapping personnel logistics process company located Macaé, Rio de Janeiro, Brazil, through the analysis of existing processes. The company chosen to be the source of the study, has been working in the area of submarine engineering for almost 30 years, has as one of its main focuses the client, a key part of the process to be studied. To carry out the work, a bibliographical research was carried out around the concepts of logistics and its various ramifications besides the mapping of the internal processes that served as a theoretical basis for the research and assisted in the design of the work. In addition, company documents were used to provide support and field surveys were performed with the technical assistance team involved, I was able to carry out the direct observation of the process studied. It was made a survey of the advantages and disadvantages of the process that is currently used, stating that the company should focus on the disadvantages encountered during the work to begin a process of continuous improvement in the personnel logistics department, where currently the absence of a procedure that designing all processes involved in people logistics hampers process efficiency and hampers cost reduction. It is suggested to set up an action plan in order to correct the disadvantages encountered, and to maximize existing well-defined processes.

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