Analysis of Acceptance Differences Between Baby Boomers and Other Generations Toward Digital Banking Services in Indonesia
Journal Title: Journal of Economics, Finance and Management Studies - Year 2025, Vol 8, Issue 01
Abstract
The rapid advancement of digital technology has significantly transformed the banking sector, making digital banking services essential for modern society due to their convenience and time efficiency. However, adoption rates vary across generations. This study analyzes the differences in acceptance of digital banking services between Baby Boomers and other generations in Indonesia, including Generations X, Y, and Z. A quantitative survey method involving 244 respondents measured factors such as ease of use, security, trust, and perceived benefits. The results show that Baby Boomers are slower to adopt digital banking due to concerns about data security, privacy, and low confidence in using new technologies. In contrast, Generations X, Y, and especially Z display higher acceptance, driven by greater technological familiarity and a preference for efficient, digital solutions. These findings emphasize the need for tailored approaches to address generational differences in adopting digital banking services.
Authors and Affiliations
Imanuel Jovie , Budi Prijanto,
Keywords
Related Articles
- EP ID EP755684
- DOI 10.47191/jefms/v8-i1-49
- Views 13
- Downloads 0
Self-Efficacy and Human Capital's Influence on Innovative Work Behavior and Implications for the Quality of Employment Work Polytechnic of Employment
The importance of this research was determined by examining the function of employees who can assist universities in becoming superior if these employees have high job quality, as evidenced by self-efficacy, human capita...
Effect of CEO Ownership Power and Integrated Reporting Among Listed Firms in East Africa
Purpose – The pressure on businesses to disclose information that goes beyond the financial aspects and includes non-financial information has grown as social, environmental, and accountability issues are receiving more...
The Debt Policy was affected by Institutional Ownership, Company Size, and Profitability at The Customer Goods Companies in Indonesia
This study aims to analyze the effect of institutional ownership, firm size and return on assets (ROA) on the policy of debt equity ratio (DER). The research method uses quantitative research methods with panel data to p...
Leveraging the SCARF Model For Employee Engagement: An In-Depth Analysis With Special Reference To Government Organisations
This research examines the effectiveness of the SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness) in enhancing motivation and increasing employee engagement within government organizations. We have conduct...
Practical Value of Accounting Information in Cost Accounting
This article describes accounting information and its importance in enterprises in its clustered system. Currently, there is a need to control costs and revenues, to develop a single information space model for organiza...