Analysis of the Influence of Credit Policy on Micro Credit Demand to the State-Owned Banks in North Sumatera (An Empirical Study in PT Bank Rakyat Indonesia (Persero), Medan Thamrin Branch Office)
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 12
Abstract
This research is motivated by many factors that influence the demand for credit by the business world, especially the micro sector, including credit policies at a bank. These credit policies include loan interest rates, perceptions of the operational standards of credit procedures and bank credit services. The research objective was to analyze the effect of lending rates, perceptions of credit operational standards (SOP), and credit services on the demand for microcredit and to find out the most dominant variables affecting the number of micro credit requests at PT Bank Rakyat Indonesia (Persero) Tbk Medan Thamrin Branch. This study uses an empirical study approach supported by surveys. Data was collected using a questionnaire and documentation study. The sample in this study used saturated samples from a total population of 202 customers or respondents. Testing the hypothesis using multiple linear regression analysis through the F test and t test at a confidence level of 95% (α = 0.05). The test results with the F test show the variable credit policy consisting of loan interest rates, perceptions of operational standard procedures and bank credit services have a positive and significant effect on the demand for microcredit at PT Bank Rakyat Indonesia (Persero) Tbk Medan Thamrin Branch. Partially credit services and standard operating procedures have a positive and significant effect on the demand for microcredit at the Medan Thamrin Branch of Bank Rakyat Indonesia (Persero) Tbk, while credit interest rates have a negative and significant effect on demand for microcredit. Simultaneously the results of this study are, credit policies which consist of: credit interest rates, perceptions of credit operational standards, and bank credit services have a positive and significant influence on the demand for micro credit at the Medan Thamrin Branch of PT Bank Rakyat Indonesia (Persero) Tbk.
Authors and Affiliations
Jontar Gunawan Siburian, Amrin Fauzi, Endang S. Rini
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