Analyzing the Quality of Saudi E-Government Municipalities' Websites Services Using Layne and Lee model
Journal Title: International Journal of Contemporary Research and Review - Year 2017, Vol 8, Issue 12
Abstract
Government website attributes are indispensable in aid ofinterface with its services, and an evaluation of the stages of advancementfor these sites is imperative to systematic assistance delivery. This research aims to support new Saudi e-government initiatives and to incorporatea more diverse range of citizens in e-governance. The work evaluated the features of nineteenmunicipality websites for four regions, Aseer, Najran, Jazan, and AlBahah, in south of Saudi Arabia using content analysis andWebsiteAttribute Evaluation System (WAES). The tool measures specific indicators of performance assessment ateach stage of the four stages of Layne and Lee model approach namely verticalintegration attributes, information content, transactionsand horizontal integration based on the twenty-nine selected content measures. To estimate the differences and associations between regions‟ websites plus examining the developmental growth of the four-stage model, ANOVA and chi-square tests were applied
Authors and Affiliations
Shatha Ali Al Asem1, Fatmah Abdulrahman Baothman2*
Keywords
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- EP ID EP316403
- DOI 10.15520/ijcrr/2017/8/12/388
- Views 37
- Downloads 0
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