Application and analysis of artificial intelligence voice system in postoperative follow-up of children with congenital cataract
Journal Title: Eye Science (Yanke Xuebao) - Year 2021, Vol 36, Issue 1
Abstract
[Objective:] This study was designed to explore its potential value for new medical service model based on the intelligent voice follow-up system and analyze its application effect during the outbreak of COVID-19. The actual effectiveness of this intelligent voice follow-up system applied in the Internet hospital to carry out medical consultation service was discussed. [Methods:] In this study, an intelligent voice follow up system was developed for postoperative follow-up of children with congenital cataract. First, a well-designed and structured questionnaire contents were developed for postoperative follow-up. Secondly, the intelligent voice follow-up system was deployed. The system would automatically jump to the next follow-up step according to the user's response, and give appropriate suggestions. Finally, the data of telephone recording, call time, children's attributes were collected and statistically analyzed. [Results:] From February 24 to March 15, 2020, 561 families of children with congenital cataract from Zhongshan Ophthalmic Center were recruited by using the intelligent voice follow-up system. The system completed a total of 1 154 calls, of which 561 cases received follow-up data, reaching an average effective call rate of 48.6%. Among 561 cases, 204 (36.4%) thought that the extended time of follow-up visit would affect the recovery of children, while 309 (55.1%) thought that it exerted no effect on the recovery. 360 children (64.2%) achieved good ocular recovery without complications, whereas 169 cases (30.1%) developed ocular symptoms. These include white spots in the pupil area, redness and eye secretions. Statistics of different behavior of children showed that there were 417 (74.3%) children wearing glasses, 135 (24.1%) children did not wear glasses, another 9 (1.6%) children wearing glasses were not clear, often rubbing the eyes of children were more likely to appear redness (20.4%), eye secretions (17.0%) and white spots in the pupil area (6.8%) and other adverse reactions. [Conclusion:] The intelligent voice follow-up system shows great application potential in clinical follow-up, which can be employed as a new service mode of intelligent medical treatment.
Authors and Affiliations
Zhuoling LIN, Qiang LI, Yifan XIANG, Jingjing CHEN, Qiwei WANG, Jing LI, Xianghua WU, Weiling HU, Yunjian HUANG, Weirong CHEN, Haotian LIN
Keywords
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- EP ID EP763460
- DOI 10.3978/j.issn.1000-4432.2021.01.22
- Views 9
- Downloads 0
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