APPLICATION OF THE GAP TECHNIQUE IN MEASURING SERVICE QUALITY IN EGYPTIAN FEDERATION KARATE
Journal Title: CITIUS ALTIUS FORTIUS - JOURNAL OF PHYSICAL EDUCATION AND SPORT - Year 2010, Vol 28, Issue 3
Abstract
Abstract This study aims to measure the gap between the administration and the beneficiaries of the quality of the service in the federation and sport regions of Karate. The sample of this study was chosen randomly between the members of the board of directors of the Federation and regions, the coaches , referees and players registered in the Egyptian Federation of Karate whose numbers are (149). The sample of the study was classified into two beneficiary classes. The first beneficiary class is coaches and referees whose number are (70) persons and their administration is the members of the board of directors of the Federation and its regions whose number are (14) persons.
Authors and Affiliations
Khalil Samira, Eltanahi Nagla
Keywords
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- EP ID EP118957
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