Abstract

The study assessed the state of health of residential building facilities for students and faculty in a private university in Nigeria. The study utilized 490 maintenance job request forms (MJRFs) in addition to 120 questionnaire on user’s satisfaction about their home buildings to generate data from respondents drawn from students and faculty. The results obtained revealed that electrical works, carpentry & joinery and ceiling tiles defects recorded 1st, 2nd & 3rd highest respectively on frequencies of occurrence. Whereas, roof works and external works on 11th & 12th positions respectively trailed last on frequency of occurrences. In the same light, results obtained on user’s satisfaction about their buildings indicated that out of the selected key performance indicators (KPIs) utilized on a 7-point Likert scale, users expressed satisfaction on supply of electricity & water, quality of floor & wall tiles, among others with mean scores of 6.94, 6.91 & 6.12 respectively. However users expressed dissatisfaction on, response rate to job requests and quality of wardrobe units, among others. It concludes that the provisioning of maintainable building facilities, design and application of standard maintenance management policy, plan and practices by private universities will stand them out to succeed over their rivals. It recommends that, better attention be accorded to those areas that failed on user’ satisfaction in order to, not only prolong the life of these buildings but to increase its economic value and satisfy purpose.

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