ASSERTIVE COMMUNICATION SKILLS
Journal Title: Annales Universitatis Apulensis series Oeconomica - Year 2010, Vol 12, Issue 2
Abstract
Assertive communication is the ability to speak and interact in a manner that considers and respects the rights and opinions of others while also standing up for your own rights, needs and personal boundaries. Assertive communication skills create opportunities for open discussion with a variety of opinions, needs and choices to be respectfully heard and considered in order to achieve a win-win solution to certain problems. It can strengthen your relationships, reducing stress from conflict and providing you with social support when facing difficult times.
Authors and Affiliations
Maria Pipas , Mohammad Jaradat
Keywords
Related Articles
- EP ID EP124164
- DOI -
- Views 285
- Downloads 1
NEW DIMENSIONS OF PERFORMANCE MEASUREMENT
The current business environment requires a performance management with a much broader framework. The article deals with the overall performance of an entity and the composition of performance indicators that are group...
PRIVACY LITERACY: WHAT IS AND HOW IT CAN BE MEASURED?
The increasing processing of the consumers’ personal data in order to be later employed in a direct, personalized and interactive marketing approaches has intensified the discussion on how to address the consumer’s pri...
CHANGES IN THE CORPORATE GOVERNANCE AND OWNERSHIP STRUCTURE IN STOCK MARKETS: DEMUTUALIZATION OF ISTANBUL STOCK EXCHANGE
Stock exchanges around the world have experienced major changes with respect to corporate governance beginning with the early 1990s. Until that time, almost all exchanges were member-owned, organized as “non-profit” mu...
AN INQUIRY INTO THE EFFECTS OF MULTIPLE GRADED FACTORS ON STUDENT PERFORMANCE IN MANAGERIAL ACCOUNTING
As many Managerial Accounting syllabi for live classes are built, the students’ final grade is based on the following components: class participation, attendance, homework, mid-term exams and the final exam. We co...
THE OPINION OF PUBLIC AUTHORITIES REGARDING TOURSIM DEVELOPMENT IN ALBA COUNTY
Tourism could be one of the most important factor in sustainable development. The aim of this paper is to find the opinion of public authorities regarding the toursim deveoplment and promotion in Alba County. A qualita...