Assessment of health care providers’ and parents satisfaction about care decisions and care provided to the patients admitted in Pediatric Intensive Care Unit: A descriptive study
Journal Title: Indian Journal of Child Health - Year 2018, Vol 5, Issue 3
Abstract
Background: Hospitalisation is a stressful situation especially for children. Health care providers (HCPs) play an important role in caring for the sick children. Objective: To assess the health care providers’ collaboration and satisfaction about care decisions and parents’ satisfaction about care provided to the patients admitted in Pediatric Intensive Care Unit. Materials and Methods: This was a descriptive study conducted among 32 HCPs working in PICU and 50 parents of children admitted to the PICU of a tertiary care teaching and referral hospital in India. The subjects were selected by total enumeration sampling method. Information profile details and data related to parental satisfaction were gathered using a structured interview schedule. Data related to HCPs’ collaboration and satisfaction about care decisions were gathered using a structured questionnaire. The data were analyzed using SPSS (Version 20.0). Results: Majority of the parents were highly satisfied (92%) with the care provided by the HCPs. More than two-third (87.5%) of the HCPs were highly satisfied with the collaboration among them related to care decisions. Conclusion: Majority of the parents of children admitted to PICU, were highly satisfied with the care provided to their children. Furthermore, most HCPs showed a high level of collaboration among themselves and were satisfied with the care decisions related to the PICU children.
Authors and Affiliations
Amarpreet Kaur, Harshdeep Kaur, Nidhi Kumari, Rja Kumari, Suman Rani, Geetanjli Kalyan Kalyan, Jayshree Muralidharan, Sandhya Ghai
Keywords
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