Awareness about Consumer Protection Act among patients visiting a private dental institute at Dharwad: A Descriptive study
Journal Title: IP Indian Journal of Orthodontics and Dentofacial Research - Year 2016, Vol 2, Issue 4
Abstract
Objectives: To assess the knowledge regarding CPA among patients visiting a private dental institution at Dharwad. Methods: A cross-sectional descriptive survey was carried out on 400 patients visiting a private dental college at Dharwad and the data was collected through an interview based questionnaire consisting of 13 closed ended questions on CPA. Statistical analysis was done using Chi-square test. Results: 62% of the study participants have heard about CPA, but only 30% knew that dental services are applicable under CPA and in case of medical service fault/error, 54% participants would visit police station. 80% of the participants don’t even know the location of consumer court. And many patients think that to approach consumer court they will have to pay fees and hire a lawyer. Conclusion: Knowledge of patients regarding CPA is low. Instead of going to lawyer or consumer court, more than half of the study population would prefer to go to police station. This shows that despite of presence of such benefical legislation people are unaware of it. Doctor’s tries to provide best services to their patient but still sometimes their negligence can cause an injury to patient. If people becomes more aware of their rights and legislations this would improve the quality of services.
Authors and Affiliations
Arora Abhas, Chetan J. , Preetha J Shetty, Madhushree Das, Sarfaraz Hassan
Keywords
Related Articles
- EP ID EP243632
- DOI -
- Views 66
- Downloads 0
Palatal rugae: Stable or variable
Forensics has always considered Palatal rugae as a stable landmark for identification in cases of mishap which needs forensic intervention Many previous studies have claimed that palatal design and structure is not alter...
A study of cutaneous adverse drug eruptions in dermatologic practice
Abstract Cutaneous adverse drug reactions (CADR) are a major problem in drug therapy and is one of the leading causes of morbidity and mortality in health care. Objectives: 1) To study the diverse clinical spectrum of CA...
Retention and relapse: An anamnesis
The problem of retention and relapse was born with the science of orthodontics and continues to persistently disturb Orthodontic researchers and clinicians In spite of all the advances in the active treatment procedures...
Short clinical communications
Orthodontic management of a lingually blocked‑out lower premolar requires a substantial amount of bodily movement which is difficult to perform because of its position of crown and root. Uprighting of premolar using li...
Soft tissue cephalometric norms for central India population: a lateral cephalometric study
Background: To optimize facial attractiveness ‘norms are used to define what acceptable facial traits are and to establish a range of values within which lies acceptability. Norms of measurements serve as guidelines in c...