Career Development, Job Security and Employee Loyalty at a Luxury Resort in Terengganu, Malaysia
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2017, Vol 7, Issue 10
Abstract
Competent and loyal employees are the backbone to hotel operation and are seen as the greatest asset. This study investigates the relationship of career development and job security toward employee loyalty at luxury resort in Terengganu, Malaysia. A quantitative approach consists of questionnaire that included measures of career development, job security and employee loyalty was administered. A total of 60 usable data was analyzed using Pearson correlation coefficient. Alpha value showed that the items of the instrument had preferable value. Importantly, career development (M=3.64, SD=.928) and job security (M=3.70, SD=.768) are positively correlated to employee loyalty. It revealed that non-monetary benefits i.e. job security and career development had positive impact on employee loyalty. Developing and improving the dimensions would greatly assist hotel operators to create loyal employees for mutual benefits of the employees and the hotel.
Authors and Affiliations
Mohd Aliff Abdul Majid, Azlina Samsudin, Mohd Hazrin Iman Noorkhizan, Siti Nor Ain Mohd Noor, Nur Syazana Hanim Ahmad Zuffri
Keywords
Related Articles
- EP ID EP620149
- DOI 10.6007/IJARBSS/v7-i10/3422
- Views 96
- Downloads 0
The Influence of Organizational Learning on Teacher Leadership
Learning organization is an important element in educational institutions. Many studies have been conducted to identify the influence of learning organization and their impact on educational field. In this regard, the st...
Assessing the Attributes of Self-service Menu Tablet Ordering Towards Customer Satisfaction
With the advancement of technology nowadays, it is believed that technology will enhance the internal operation of a restaurant and further deliver the best performance to the existing customers. The technology-based ord...
Exploring the Role between E-Learning and Students’ Skills
E-Learning has grown rapidly in recent years and continues to grow. Technology has played a large role in the growth of E-Learning and has made an impact on student's Skills. E-Learning is an important factor that helps...
Stakeholder’s Perception on Quality of Mergers and Acquisitions in Tanzania
In the light of Mergers and Acquisitions movement, the purpose of this paper is to evaluate stakeholders’ perception on the quality of mergers and acquisitions service sectors. It also seeks to measure the level of satis...
Fat-tailed Distributions, Value at Risk and the Japanese Stock Market Returns
The Japanese economy has been the second largest economy over the world for a long time before the Chinese economy emerged. The Tokyo Stock Exchange (TSE) is the fourth largest stock exchange in the world by aggregate ma...