Change Management in Telecommunication Departments: A Case Study in East Azerbaijan Telecommunication Company
Journal Title: Journal of Modern Developments in Management and Accounting - Year 2019, Vol 1, Issue 3
Abstract
Political instabilities, technology advancements, changing customer tastes, globalization, and cultural changes are among the factors constantly forcing telecommunication organizations to change. Thus, change is certain in telecommunication organizations nowadays. Managers in this departments realize the significance of change management in the change process. This is shown and published in numerous studies. However, there seems to be lack of managerial structures that help telecommunication companies implement effective change management practices. This paper presents a managerial framework for the implementation of change management in telecommunication departments. The framework is constructed using empirical findings from one case study of East Azerbaijan telecommunication companies. It consists of four main dimensions, namely change planning, change management, change reinforcement, and change feedback collection. The value of this framework is that it represents an initial attempt to explore factors of successful change management in telecommunication departments. The paper concludes with research and practice applications of the managerial framework.
Authors and Affiliations
Peyman Feizi
Keywords
Related Articles
- EP ID EP594488
- DOI 10.3261212/2019.1.111
- Views 107
- Downloads 0
The Impact of Earnings management and the effect of earnings quality in relation to bankruptcy level (Firms listed at the tehran stock exchange)
This paper investigates the variability of real business activities in the form of discretionary expenditures (accounts receivable, selling, general and administrative expenses, and net change in accruals), and the firm’...
The Impact of Information Technology on Corporate Communications Department of the Department of Education in District 3 of Tabriz
The desired pattern in this research in relation to information technology, enterprise in the 5th dimension. For this purpose a questionnaire, with 16 questions and the other questionnaire with 10 questions, the validity...
The effects of Employees’ Integrity, Responsibility, Compassion and Forgiveness on Corporate Social Responsibility in Iranian Private Sector in East and West of Azerbaijan in Iran
Inner characteristics of Employees’ like integrity, responsibility, compassion and forgiveness are very important factors for every factory to be considered as moral or reputed one. The other important factor for company...
Designing a model for promoting policy making capacity in Iranian public administration: a mixed method design
The emergence of new issues and complexity of them, involve formulating and implementing intelligent policies in government. Therefore, the concept of ”policy capacity” has been emerged in different dimensions of governa...
Impact of The Human Resource Departmnent‘s Career Development Strategy to Companies Competitive Power; Azerbaijan
Human resource management deals with the design of formal systems in an organization to ensure the effective and efficient use of human talent to accomplish organizational goals. In an organization, the management of hum...