Chosen aspects of internal communication in the Polish enterprises – the results of researches
Journal Title: International Journal of Contemporary Management - Year 2011, Vol 10, Issue 4
Abstract
In the article the problems related to vertical and horizontal communication in contemporary enterprises were presented. On the base of the field empirical researches the respondents’ opinions about communication between them and their chiefs were described. The forms of transferring information about employees’ professional effects used in researched enterprises were described. The forms of internal horizontal communication were shown too. The special attention was paid to respondents’ opinions about features which should have the ideal manager. Their influence on building relations with employees was presented too. The strong and weak sides of formal and informal interpersonal relations were underlined with point of organization culture view. At the end on the base of the whole considerations presented in this article the main phases in evolution process of internal communications were proposed. The mentioned process has 4 phases which differ the key goals of activities conducted by enterprises in the scope of communication. The last phase is based on marketing approach to each employee related to identifying and satisfying his expectations. This approach is the future for each enterprise but many of them still don’t understand the key role of marketing attitude in every kind of market activity.
Authors and Affiliations
Agnieszka Baruk
Keywords
Related Articles
- EP ID EP58026
- DOI -
- Views 105
- Downloads 0
Zaufanie w ochronie zdrowia
Niniejszy artykuł przedstawia stan badań nad zaufaniem w ochronie zdrowia, m.in. omawia zaufanie pacjentów do świadczeniodawców (lekarzy pielęgniarek, fizjoterapeutów itp.), instytucji ochrony zdrowia (szpitali, klinik,...
Źródła wiedzy zewnętrznej wykorzystywane przez przedsiębiorstwa w działalności gospodarczej
W artykule skoncentrowano się na źródłach wiedzy zewnętrznej, które mogą stanowić istot-ny wkład w rozwój zasobów wiedzy organizacji, także w drodze działalności innowacyjnej. Analiza literatury dotyczącej przywłaszczani...
Planowanie strategiczne w małych przedsiębiorstwach – historyczna czy nowoczesna koncepcja zarządzania?
Ani kontrowersyjny, ani odkrywczy nie jest pogląd, że zarządzanie przedsiębiorstwem w XXI w. różni się znacząco od warunków, w jakich dotychczas działały organizacje. Celem artykułu jest odpowiedź na pytanie, czy planowa...
The phenomenology of managerial negotiations
The question “What are negotiations?” is crucial for sciences on negotiations because the object of investigations determines their methods. This paper proposes an answer to this question in a way that combines different...
The concepts of risk and uncertainty in tourism enterprise crisis management
The aim of this study is to systematize the approaches to the issues of risk and uncertainty, both in crisis management as well as in risk management. This analysis tries to explain problems of risks and uncertainties, w...