Churn Prediction in Telecommunication Using Data Mining Technology
Journal Title: International Journal of Advanced Computer Science & Applications - Year 2011, Vol 2, Issue 2
Abstract
Since its inception, the field of Data Mining and Knowledge Discovery from Databases has been driven by the need to solve practical problems. In this paper an attempt is made to build a decision support system using data mining technology for churn prediction in Telecommunication Company. Telecommunication companies face considerable loss of revenue, because some of the customers who are at risk of leaving a company. Increasing such customers, becoming crucial problem for any telecommunication company. As the size of the organization increases such cases also increases, which makes it difficult to manage, such alarming conditions by a routine information system. Hence, needed is highly sophisticated customized and advanced decision support system. In this paper, process of designing such a decision support system through data mining technique is described. The proposed model is capable of predicting customers churn behavior well in advance.
Authors and Affiliations
Rahul J. Jadhav , Usharani T. Pawar
Keywords
Related Articles
- EP ID EP97444
- DOI -
- Views 89
- Downloads 0
Developing Software Bug Prediction Models Using Various Software Metrics as the Bug Indicators
The bug prediction effectiveness reasonably contributes towards enhancing quality of software. Bug indicators contribute significantly in determining the bug prediction approaches and help in achieving software reliabili...
Truncated Patch Antenna on Jute Textile for Wireless Power Transmission at 2.45 GHz
Jute textile is made from natural fibres and is known for its strength and durability. To determine if jute could be used as a substrate for microstrip antennas, its electromagnetic characteristics (permittivity and loss...
Information Communication Technology Adoption in Higher Education Sector of Botswana: a Case of Botho University
Opportunities, benefits and achievements are emerging factors for institutions, lecturers, and learners from the increasing availability of Information Communication Technologies (ICT). These factors are relevant especia...
A Compendious Study of Online Payment Systems: Past Developments, Present Impact, and Future Considerations
The advent of e-commerce together with the growth of the Internet promoted the digitisation of the payment process with the provision of various online payment methods like electronic cash, debit cards, credit cards, con...
Region-wise Ranking for One-Day International (ODI) Cricket Teams
In cricket, the region plays a significant role in ranking teams. The International Cricket Council (ICC) uses an ad-hoc points system to rank cricket teams, which entirely based on the number of wins and losses a match....