Citizen Participation as a Strategic Tool for Enhancing Service Delivery in Urban Local Authorities in Developing Countries: Fantasy or Reality?
Journal Title: Scholars Journal of Arts, Humanities and Social Sciences - Year 2017, Vol 5, Issue 8
Abstract
Abstract: The paper examined the role of citizen participation in local authority service delivery in developing countries as these are generally characterised by deteriorating service delivery in the form of poor refuse collection and disposal, potholed road infrastructure and erratic water supply and poor sanitation services. It emerged from the presentation that where local authorities employed active citizen participation, several benefits were enjoyed, including improved service delivery. It was however, observed that despite the multiple benefits arising from citizen participation, local authorities in developing countries generally lack a participative culture. It is thus, critical that local authorities develop and promote citizen participation since it has immense capacity to transform municipal service delivery. Keywords: citizen participation, local authority, service delivery.
Authors and Affiliations
Lawrence Poperwi
Keywords
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