Cluster analysis of companies of the hotel industry of Ukraine
Journal Title: Бізнес Інформ - Year 2013, Vol 7, Issue 0
Abstract
The goal of the article is a cluster analysis for determination of stable unions between 20 hotels in the City of Donetsk on the basis of such indicators as: productivity, income per one employee, level of the labour payment fund, share of bonuses and quality level of the personnel. Having conducted a cluster analysis with the help of the STATISTICA 8.0 software, the article justifies a necessity of use of several methods of clusterisation, namely: hierarchical method and k-averages method. It conducts calculation of assessment of the quality level of the hotel personnel on the basis of a developed computer application, which includes the following indicators: attitude to work; level of knowledge and working experience; organisational abilities; ability to work with people; ability to work with documents and information; ability to make and realise decisions in time; ability to develop and implement innovations; and moral and ethical character features. The article marks out 6 clusters and conducts a comparative analysis of the obtained clusters for the 2010 and 2012 years and analyses mean values of indicators in the years under question. The prospect of further studies in this direction is the conduct of a cluster analysis among hotels of the City of Donetsk using the two-way joining method for determination of the most optimal stable union of hotels and its further development at the national level, which would facilitate development of the adjacent sectors of economy and sphere of services.
Authors and Affiliations
Ekaterina Gavrish
Keywords
Related Articles
- EP ID EP125992
- DOI -
- Views 112
- Downloads 0
Suitability of Financial Reporting of Agricultural Enterprises for Property Management Requirements
The article is aimed at studying of the laws and regulations determining the standards for preparation and filing of reporting documents by large, medium-sized, and small agricultural enterprises of legal forms of econom...
Influence of Tax Reform on the Efficient Functioning of the Budget System of Ukraine
The article is aimed at studying the specifics of influence of tax reform on the efficient functioning of the budget system of Ukraine. As result of the study, influence of changes in the tax laws on the amount of the Co...
Status and Problems of Economic Management of Innovation Activity at Enterprises
The article considers a wide range of scientific-practical issues that characterize the status and determine the problems of economic management of innovation activity. In the study the methodology of Enterprise Performa...
Theoretical Principles of Forming the Motivation Mechanism of Human Resources Management
In this article the review of the concept of complex (system) motivation has been made and the topicality of the process of forming the staff motivation for an effective activity has been proven.
Transformation of the Marketing of Innovations in the Models of Innovation Process
The article specifies the need to adapt the marketing activity in the process of developing and introducing new products to the market. An analysis of the transformation process of marketing of innovations in the models...