Construction of a Benchmark for the User Experience Questionnaire (UEQ)
Journal Title: International Journal of Interactive Multimedia and Artificial Intelligence - Year 2017, Vol 4, Issue 4
Abstract
Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.
Authors and Affiliations
Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
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