CONTEMPORARY CHALLANGES TO HUMAN RESOURCE MANAGEMENT IN TERMS OF QUALITY MANAGEMENT IN PUBLIC ADMINISTRATION
Journal Title: Scientific Journal of the Military University of Land Forces - Year 2014, Vol 171, Issue 1
Abstract
In contemporary public administration there are various trends similar to business organizations. One of them is a change towards flexible and responsive human resources. Such a change is necessary to adjust to the changeable requirements of clients. Nowadays it is not enough to apply traditional management models – they need to be adjusted to the trends. More and more often public administration implements quality systems. In this application public offices encounter numerous problems with their employees: lack of motivation, communication problems, lack of effective communication and unwillingness to take responsibility.
Authors and Affiliations
Michał FLIEGER, Krystyna KMIOTEK
Keywords
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