Customer as the recipient of the public administration services
Journal Title: Scientific Journal of the Military University of Land Forces - Year 2018, Vol 189, Issue 3
Abstract
The article discusses the way of perceiving the public administration recipient in the context of services provided by this administration. The authors pay special attention to changes taking place in public institutions, resulting in a change in the perception of a recipient of public services. The work also presents the specifics of the public administration customer, applying a comparison to the company's customer.<br/><br/>
Authors and Affiliations
Agnieszka Stronska-Rembisz, Mariusz Sikora
Keywords
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- EP ID EP395756
- DOI 10.5604/01.3001.0012.6243
- Views 71
- Downloads 0
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