Customer Service Evaluation Applied to Pedagogy Degree
Journal Title: International Journal of Trend in Scientific Research and Development - Year 2017, Vol 1, Issue 5
Abstract
The objective of the present study is to evaluate the customer service applied to the pedagogy degree in its night shift. To carry out this research, a population study was applied and a representative sample was calculated using a 95% confidence level and a 5% error allowed. The Servqual instrument was used to achieve the stated objective. The results of the investigation showed that the lowest dimensions were the security with 66.43% and the reliability 68.71%. López Lazcano Judith N. | Jaimes Pérez Josué Iván | Vega Torres Gisela"Customer Service Evaluation Applied to Pedagogy Degree" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-1 | Issue-5 , August 2017, URL: http://www.ijtsrd.com/papers/ijtsrd2234.pdf http://www.ijtsrd.com/other-scientific-research-area/other/2234/customer-service-evaluation-applied-to-pedagogy-degree/lópez-lazcano-judith-n
Authors and Affiliations
Keywords
Related Articles
- EP ID EP357750
- DOI -
- Views 149
- Downloads 0
Comparative Study of Strength of Fibre Reinforced Geo polymer Concrete and Conventional (OPC) Concrete
Concrete is the world' most versatile, reliable and durable construction material. Concrete is the most used material, which requires large quantities of Portland Cement for its production. Ordinary Portland Cement produ...
Analysis of on Load Tap Changing Transformer for Substation
On load tap changing transformers play important roles in any modern power system since they allow voltages to be maintained at desired levels despite load changes. Traditionally, on load tap changer is a complex mechani...
Effectiveness of Planned Teaching Program on Knowledge of Immediate Postpartum Intrauterine Contraceptive Devices PPIUCD among Antenatal Mothers in Selected Community Areas Dehradun
In the last few decades there has been a great progress in the understanding and armamentarium of contraception many new ones have been developed. Some of the contraceptives are suitable at an individual level but at com...
Smart Highway Technology using Intelligent Black Box for Vehicle Accident Monitoring
The main aim of this paper is a development of prototype Vehicle Black Box System VBBS which can be installed into any vehicle like car, two wheeler, and any other vehicle all over the world. This system can be designed...
A two Stage Fuzzy Logic Adaptive Traffic Signal Control for an Isolated Intersection Based on Real Data using SUMO Simulator
In this paper, a two stage fuzzy logic system has been proposed to control an isolated intersection adaptively. The aim of this work is to minimize the average waiting time for a different traffic flow rates in real time...