Customers’ Behaviour And Business Failure

Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 3

Abstract

The paper investigated the relationship between customers’ resistance to price increases and business failure. The research methods adopted were survey research design and oral interview. Forty two companies judgmentally selected through cluster sampling, completed and returned their questionnaires. The questionnaires were analyzed using descriptive and chi-square statistical tools. Some of the findings were that consumers’ resistance to price increases has a positive and significant relationship with business failure, as producers were unable to factor-in all input costs in their product pricing. The implications for business and management policy were discussed.

Authors and Affiliations

Onu Livinus Okpara (Ph. D)

Keywords

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  • EP ID EP410125
  • DOI 10.9790/487X-2003114965.
  • Views 65
  • Downloads 0

How To Cite

Onu Livinus Okpara (Ph. D) (2018). Customers’ Behaviour And Business Failure. IOSR journal of Business and Management, 20(3), 49-65. https://europub.co.uk/articles/-A-410125