Defining Preventive Action For Improvement Business Process Performances By Using Expert System
Journal Title: International Journal for Quality Research - Year 2008, Vol 2, Issue 4
Abstract
This paper present own approach for improvement business process performances through improvement in area of quality management system by using expert system. In that way it is defining own approach of analogy between quality management system and human body in part of unwilling function. It was used a global approach for looking for arise of nonconformity or anomalies in quality management system. On identified places it was defined preventive action for improvement. Like the support it was realized an expert system which in the exit, depend of input data, give set of measurement for improvement.
Authors and Affiliations
Aleksandar Vujovic, Zdravko Krivokapic
Keywords
Related Articles
- EP ID EP280584
- DOI -
- Views 62
- Downloads 0
CONTINUOUS IMPROVEMENT PRACTICE IN LARGE ENTERPRISES: STUDY RESULTS
Continuous improvement is indispensable for ensuring the company's development and its survival on the constantly changing global market. Continuous improvement is particularly important in the quality and production man...
INFLUENCE OF QUALITY INFRASTRUCTURE ON REGIONAL DEVELOPMENT
Quality infrastructure is developed on state level and covers standardization, accreditation, metrology and certification. It is a "hard" part of quality infrastructure. On the regional level there are "soft" factors suc...
BENCHMARKING WORKSHOPS AS A TOOL TO RAISE BUSINESS EXCELLENCE
Annual competition for national award for business excellence appears to be a good opportunity for participating organizations to demonstrate their practices particularly those ones which enable them to excel. National q...
MULTIOBJECTIVE SUPPLIER SELECTION USING GENETIC ALGORITHM: A COMPARISON BETWEEN WEIGHTED SUM AND SPEA METHODS
Supplier selection is one of the basic and most important activities of purchasing management. This activity often includes solving of multiobjective optimization problems with different and usually conflicting objective...
FROM QUALITY GURUS AND TQM TO ISO 9001:2015: A REVIEW OF SEVERAL QUALITY PATHS
A revision of several paths for the Quality journey is presented: from Quality Gurus and Total Quality Management (TQM) models to the ISO 9000 International Standards Series. Since ISO 9001:2008 is now in the revision pr...