Determination of Health Workers' Attitudes Towards Quality Studies
Journal Title: Acta Medica Ruha - Year 2024, Vol 2, Issue 4
Abstract
Introduction: Quality in health is defined as the delivery of the right service, at the right time, to the right people at the right time. Quality in health service delivery is a tool to provide effective and safe care, and quality in health is a necessity since an error in service delivery affects human life. Objective: The study was conducted to determine the attitudes of healthcare professionals towards quality studies. Method: It is a descriptive study. It was conducted between December 2023 and April 2024 with healthcare professionals working in a university hospital. The sample of the study included 269 healthcare professionals. Data were collected using the Information Form and Attitude Toward Quality Studies Scale: Healthcare Workers Version form. Descriptive methods, independent sample t test and one-way ANOVA test analysis were applied to analyze the data. Results: The mean and standard deviations of the scores obtained by the healthcare professionals from the scale sub-dimensions and total were 3.37±0.83 for institutional approach, 3.37±0.87 for managerial approach, 3.60±0.95 for employee approach and 3.40±0.79 for total. It was found that the mean scores differed significantly according to the status of receiving quality training (institutional approach t=2.473, p<0.05; managerial approach t=2.202, p<0.05; employee approach t=2.005, p<0.05 and total t=2.608, p<0.05) and there was a low level positive significant relationship between the years of employment and employee approach scores (rS=0.121, p<0.05). Conclusion: It was determined that the attitudes of healthcare workers towards quality studies were at a high level, and that receiving quality-related training and increasing experience positively affected attitudes towards quality studies. It is recommended to conduct quality trainings in institutions, share quality
Authors and Affiliations
Dilek Sakallı, Seher Dilen, Emine Bali
Keywords
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